Effective communication is fundamental to any successful relationship. While trust is the most critical characteristic in a successful relationship, nonetheless effective communication is essential for trust. All of us have varying expectations regarding what effective communication “means for us.”

This session will offer effective communication strategies that can help you navigate through the political landscape in both ongoing and difficult situations. The ability to work with elected officials and stakeholders is one of the most important skills that government professionals at any level need. Join us to hear from our guests – Why it is equally important to understand different communication styles and treat your audience as humans. Otherwise, if the parties in any dialogue do not fully appreciate each other’s expectations for “effective communication”, it is easy for them to feel that communication has fallen short.

The Florida LTAP Center is pleased to partner with the American Public Works Association (APWA) Florida Chapter to bring you this Virtual Roundtable and Panel Discussion on Effective Communication with Elected Officials and Stakeholders.

APWA Florida

By viewing this session, participants will be better able to:

✔ Learn best practices to carefully listen to what stakeholders are saying.
✔ Practice emotional maturity to be able to separate policy disagreement from becoming personal.
✔ Choose to communicate with thoughtful deliberation.


◾ Commissioner Anne Huffman – City Commission, Haines City, FL

◾ Matthew Campbell – Former Town Manager, Town of Kenneth City, FL

◾ Ramon Gavarrete, PE – Public Works Director/County Engineer, Alachua County, FL

◾ Josh Taylor – Communications Manager/PIO, City of North Port, FL. President, Florida Municipal Communicators Association

Addie Javed – APWA FL Leadership and Management Committee Chair & Managing Director, The Kercher Group


To earn Professional Development Hours (PDHs) or a Certificate of Completion for each recorded webinar, you must view the entire webinar. After viewing, please fill out the web form at the link below to request your certificate. The Florida LTAP Center will follow-up within 2-3 weeks.

This webinar will award 1.0 PDH.

Request Your Certificate