Generational differences are ever present in the workplace and can impact effective communication and cohesive team building. Breaking down the generations can help understand perspectives and how people approach their work. This session will focus on highlights of the various generations in the workplace and how to effectively bridge the generational gap.
Attendees will gain insights into generational traits and learn practical strategies to foster collaboration and improve workplace dynamics. By understanding and valuing these differences, organizations can create more inclusive environments, enhance team performance, and strengthen overall workplace culture.
Target Audience
This webinar is beneficial for professionals across all levels of local and state government, including public agency staff, supervisors, human resources personnel, team leaders, and department managers. It is also valuable for anyone working in transportation, public works, planning, administration, or other collaborative environments that include multigenerational teams.
Learning Objectives
By the end of this webinar, participants will be able to:
▪️ Identify common sources of generational misunderstandings and conflict
▪️ Learn communication techniques tailored to various generational preferences
▪️ Explore strategies for building more cohesive, productive multigenerational teams
▪️ Apply insights to enhance employee engagement and workplace morale
▪️ Understand the key characteristics and values of different generational groups in the workplace
Instructor Bio:
Carolyn Miller is an assistant county manager in Chatham County, North Carolina and has instructed in the areas of leadership, conflict management, and supervision for over 25 years. She is a graduate of the University of Wisconsin, Pennsylvania State University, and East Carolina University. She is an original instructor in the Chatham County Leadership Academy, their in-house training curriculum focusing on professional development of employees. In addition, she is an instructor with NC LTAP and the Kentucky Transportation Center in the continuing education programs for local government employees, instructing courses in supervision, leadership, ethics, supervision and conflict management.
RECORDING
To earn Professional Development Hours (PDHs) or a Certificate of Completion for each recorded webinar, you must view the entire webinar. After viewing, please fill out the web form at the link below to request your certificate. The Florida LTAP Center will follow-up within 2-3 weeks.
This webinar will award 2.0 PDHs.