APWA FloridaThe Florida LTAP Center is pleased to partner with the American Public Works Association (APWA) Florida Chapter to bring you this Virtual Roundtable and Panel Discussion on Municipal Administration, Strategic Management, and Performance Measures.

Strategic management and planning looks ahead towards desired goals, and performance measurement looks back at achievements. Combined, strategic and administrative planning, performance measurement, and implementation reporting form a circle – a continuous process of governing-for-results.

The term government-for-results refers to the system of spending and measuring results of spending whereby a government, both the executive and legislative branches, focuses decisions and activities on the end benefits, as well as costs of, government activities and actions. This means maximizing the quality of services and programs to the government’s citizens and developing proper ways to measure the end outcomes of those services and programs, especially in the opinion of customers.

As local governments’ focus on transparency and accountability has become more of a norm, the benefit of open strategic management and planning has caught on in the recent past. In this session, the intent is to hear from public agencies on how to put your municipal administrative and strategic plans in action, generating a return on investment for the respective communities.

This webinar is provided at no cost and will award a certificate to those fully attending and completing the webinar. Professional Development Hours (1.0 PDH) will be provided to those that request these during registration.

Please note – space for this webinar is limited, and local agencies are being given priority!

By attending this session, participants will be better able to:

  1. Learn best practices to develop and kick your administrative or strategic plan into high gear.
  2. Provide the transparency that many of the stakeholders and citizens are seeking.
  3. Choose tools such as real-time performance dashboards to communicate and demonstrate value.

ICMA Article: https://icma.org/articles/pm-magazine/strategy-management-innovation-beyond-planning

Click Below to Expand Panelist Bios
Melissa Dickens, AICP - Strategic Planning and Policy Manager, Hillsborough County City-County Planning Commission

Melissa Dickens, AICP is the Strategic Planning and Policy Manager for the Hillsborough County City-County Planning Commission. She has approximately 14 years of planning experience in the public and private sector in the Tampa Bay area. In her current role, she manages a team responsible for developing and implementing the agency Strategic Plan, policy updates to local government Comprehensive Plans, and long-range planning for public facilities and water resources. Ms. Dickens has extensive leadership experience in the American Planning Association (APA), including her current roles as Vice Chair of APA National’s Women and Planning Division and VP of Communications for APA Florida, as well as prior service as Chair of APA Florida’s Sun Coast Section and a Steering Committee Member for APA National’s Water and Planning Network. Ms. Dickens holds a Master of City Planning and a Bachelor of Arts in Urban Studies, both from the University of Pennsylvania.

Monica R. Allen, PhD - Strategic Planning and Evaluation Director, Mecklenburg County, North Carolina, and Vice-President, Association for Strategic Planning

Monica R. Allen, PhD has over 20 years of experience in local government. She began her career with the City of Norfolk, VA in 2001 and held several stints in Human Resources, Human Services and Public Works. She later moved to Charlotte, NC in 2006 to work for the Charlotte-Mecklenburg Police Department and now works with Mecklenburg County in NC – which is the largest county by population in the State of North Carolina. Allen is the Director of Strategic Planning and Evaluation for Mecklenburg County, where she focuses on leading, developing, and executing the county’s corporate performance management, strategic planning, program evaluation and various innovation initiatives.

Allen is also the proprietor of Insight Performance Management Group LLC, a consulting firm specializing in change management, strategy development and execution, performance management, and organizational development.

Additionally, she serves as an Adjunct Instructor for the University of North Carolina at Chapel Hill in the School of Government where she taught Organizational Theory and currently teaches the Public Financial Management.

As an award-winning professional in strategy and performance management, Allen was the recipient of the 2016 Charlotte Chamber of Commerce Young Professional Public Servant Award, the Association for Strategic Planning’s 2017 Richard M. Goodman Award for Strategic Planning as well as was named one of Mecklenburg’s (Charlotte, NC) 50 Most Influential Women in 2018.

Allen holds a BA in psychology from Hampton University, an MA in psychology from the College of William and Mary, and a PhD in organization and management from Capella University.

Paul Dean - Public Works Division Director, Pinellas County, Florida

Paul has worked for local government for 15 years.  He started as a seasonal worker with the City of Orem (Utah) Public Works Department, and upon completion of this bachelor’s degree began his career in local government.  He continued in the Public Works Department until left to earn his master’s in public administration.  Upon graduating he moved to Florida and has worked in multiple roles with Pasco and Pinellas County starting in the Office of Management and Budget and moving back to the Public Works Department.  Paul currently serves as the Customer and Technical Services Division Director for Pinellas County Public Works.

David Ricks, PE - Public Works Director/County Engineer, Palm Beach County, Florida

Mr. David Ricks is the Director of Engineering and Public Works Department for Palm Beach County Florida. Providing services to a population close to 1.5 Million.   He is responsible for a transportation system covering over 1,200 intersections, 2,200 thoroughfare lane miles and 314 bridges.  Leads a team of over 450 personnel with an operating budget of over $60 Mill and a capital program of almost $300 Mill.  Recently developed a Strategic Plan for the department.

He has over 30 years of organizational management, construction management and infrastructure experience.  He has been the Public Works Director for the City of Norfolk, Virginia, Director of Facilities and Transportation Services for Fulton County, Georgia, and the Director of the Public Works Department for Montgomery County, Ohio.  He is licensed in Florida, Minnesota, and Ohio as a professional engineer.

He was also a United States Naval Officer for 22 years as a Civil Engineering Corps Officer. He served in the following positions of Deputy Regional Engineer for the Naval District in Washington, D.C.; Deputy Officer in charge of contracts, detachment Far East, Yokosuka, Japan; Assistant Operations Officer for the Southern Division Naval Facilities Engineering Command to a 26 state area; Resident Officer in charge of contracts for Central Florida and Assistant Public Works Officer, Marine Corps Air Station, Iwakuni, Japan.

Mr. Ricks is also a 30 National Powerlifting Champion and 9 time World Powerlifting Champion and has been inducted into the International Powerlifting Federation Hall of Fame.

Mayor Morris West - City of Haines City, Florida

Morris West is a Haines City and Polk County native. He is a Bethune Cookman College graduate. He is a retired Police Chief and a Graduate of the FBI National Academy. He has spent his entire adult life engaging in the community with a resume of community service. He is the Chief Operating Officer for United Protective Security.

West was elected to the Haines City Commission in 2016 and currently serving his second term. He is only one of two Commissioners in the history of Haines City to serve three (3) consecutive terms as Mayor. Under his leadership as Mayor, Haines City was listed in the top 50 Safest Cities to live for three (3) consecutive years.

He is a member of the Florida League of Mayors, a representative for the Ridge League of Cities on the Central Florida Regional Planning Council, a member of the Florida Black Caucus of Elected Officials, and a member of the Florida League of Cities Land Use and Economic Development Committee. He serves as a representative for the Haines City EDC and Chamber of Commerce. He is a representative for Polk Regional Water Cooperative, a member of the East Polk Ridge Advocacy board.

West is very involved with the Phi Beta Sigma Fraternity whose motto is “Culture for Service and Service for Humanity”. The service philosophy was instilled in him by his parents and his alma mater, Bethune Cookman University who instilled the service philosophy in him to “enter to learn and depart to serve.” He asserts for that reason he has always been and will continue to be a civic minded and employee-centric. Throughout his career he received numerous of awards and recognitions.

Emily Colón - Assistant City Manager, City of Lakeland

Emily Colón joined the City of Lakeland as Assistant City Manager on April 1, 2019. Emily was most recently the Program Administrator for the Internal Services Branch Departments for the Pasco County Board of County Commissioners. Additionally in Pasco County, she served as their Interim Purchasing Director, Budget Manager, Acting Administrative Services Manager for Fleet Management, and Budget Analyst.

Prior to working for Pasco County, Emily gained experience at the local, state, and federal levels working as a Florida Gubernatorial Fellow, in Constituent Services for a U.S. Senator, and in a City Manager’s office.

Emily earned her Associates degree (AA) from Manatee Community College (now State College of Florida) while playing collegiate volleyball, and holds a Bachelor’s degree (BA) in International Business and Masters of Public Administration (MPA), both from the University of South Florida.

She is a member of the Florida City/County Management Association (FCCMA) and International City/County Management Association (ICMA). Emily also serves on the Suncoast Chapter Council for the American Society of Public Administration (ASPA), is a certified Six Sigma Yellow Belt, an Examiner for the Florida Sterling Council, and an adjunct professor for the University of South Florida’s School of Public Affairs.

Catherine Givens - Assistant City Manager of Budget, Strategy and Sustainabilitybility, City of Coral Springs

Catherine Givens is the Assistant City Manager of Budget, Strategy and Sustainability. She is responsible for managing the city’s $250 million budget and strategic planning process. Additionally, Givens facilitates and supports cross-functional process improvement teams through performance management. Promoted in March 2021, Givens is also responsible for Intergovernmental Affairs.

Under Given’s leadership, the team develops, plans and implements the city’s strategic financial planning and budgeting programs, including the strategic plan, annual business plan, annual performance-based operating and capital budgets, performance management processes and administers workshop presentations and publishes appropriate documentation.

Givens is the Public Education Liaison for city schools and serves as a Trustee on the Coral Springs Police Pension Board. Additionally, Givens is a Board Member of the Florida Sterling Council and a member of the Florida City and County Management Association (FCCMA) Women in Local Government Focus Group, Broward City and County Management Association (BCCMA) CARES Act Sub-Committee, International City/County Managers Association (ICMA), Government Finance Officers Association (GFOA), Member and Leadership Committee of Florida Government with Finance Officers Association (FGFOA), Florida Public Pension Trustee Association (FPPTA) and Leadership Broward. Additionally, she is a member and Past-President of the Junior League of Greater Fort Lauderdale and has served as a Day Chair for History, Urban and Education (HUE) Day.

The Budget and Strategy team under Givens leadership has earned the department the ICMA Certificate of Excellence in Performance Management, the GFOA Distinction Budget Presentation Award and recognitions from GFOA for Special Performance Management and Special Capital.

Prior to joining the City of Coral Springs, Givens worked from 2005 to 2016 for Franklin Templeton Investments in the Performance Analysis and Investment Risk Department. In this role, she managed a highly analytical global performance and risk management team responsible for distributing performance, market risk, enterprise and operational risk analytics and reporting.

Givens received her bachelor’s in Finance and her Master of Business Administration in Global Entrepreneurship and Finance from Florida State University.

A resident of Coral Springs, Givens is a proud mother of a talented, spirited, smart son, who she and her husband enjoy cheering on during travel soccer games throughout the State of Florida.

Addie Javed - APWA FL Leadership & Management Committee Chair and Managing Director, The Kercher Group

Addie Javed is a former Municipal (City/County) Engineer and Public Works Director, nationally recognized by the Engineering News Record (ENR), National Civil Engineering News Magazine and Florida City and County Management Association (FCCMA). He has more than 27 years of technical, administration, management and supervisory experience leading diverse teams and managing multiple Capital Improvement projects and programs. Mr. Javed has strong background in Public Works, Environmental Management, Utilities, Infrastructure, Asset Management, Sustainability, Solid Waste and Sanitation, Strategic Planning and Performance Measures, Emergency Response and Operations, Operations and Maintenance, Community development and Legislative policy making. At Kercher as the Managing Director of Operations he has oversight of the Florida based projects, and as a Public Works and Administration subject matter expert supports project teams nationwide.

Municipal Administration, Strategic Management and Performance Measures - A Virtual Roundtable and Panel Discussion

DATE: Wednesday, June 16, 2021
TIME: 12:30 to 1:30 PM (ET)